Shipping policy
Shipping Policy — Desert Rose Lifestyle
Processing Time All orders are processed within 1–3 business days after payment confirmation.
Shipping Times
- UAE & GCC: 7–15 business days
- International: 14–30 business days
Please note that delivery times may vary due to customs clearance, public holidays, or high-demand periods.
Tracking Once your order has shipped, you will receive a tracking number via email. Please allow 3–5 days for tracking information to update.
Customs & Duties International orders may be subject to customs fees or import duties. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Delays We are not responsible for delays caused by customs, courier services, or circumstances beyond our control. If your order has not arrived within the estimated timeframe, please contact us and we will investigate.